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Service Excellence Celebration 2000
Project Description: SNAP—Students Needing
Assistance Program—originated with the Access99 mandate
requiring all freshmen entering UB in fall 1999 to have access
to a computer. To ensure that students with limited finances
were not overly burdened, SNAP and its corporate partners, Dell
Computer and IBM, provided computers to 350 eligible freshmen.
The project was responsible for the logistics involved in acquiring
the computers, configuring them for each student’s needs,
and distributing them during September Welcome.
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