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Service Excellence Celebration 2000
Project Description: The BISON Electronic Course
Reserves project converted
all of UB’s course reserve materials from paper to electronic,
and moved them from the circulation desk to BISON, the Libraries’
computerized public environment. Whereas students
once checked out photocopies of assigned journal articles and
book chapters on a first-come, first-served basis, they now access
the same material from any computer connected to the UB network
and read it online or, alternatively, save it to a disk or print
it for reading at a more convenient time. This project, whose
implementation required only a few common desktop scanners, a
basic software package, and some relatively inexpensive disk
space, has cut ongoing operational costs and made the Libraries
significantly more user friendly.
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