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Your
Pediatrician or Family Doctor Can Advise You
Seek the advice of your pediatrician or family doctor with
your concerns about minimally invasive surgery versus conventional
surgery. He or she can contact us
with any questions that you have that cannot be immediately
answered. |
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Scheduling
Department
We can set up a consultation with you and your pediatrician
or family doctor. Office hours vary by location. Office hours
are held at the Children's Hospital site Monday-Wednesday and
Friday 9am to 12pm, Amherst office Thursday 1pm to 4pm, Orchard
Park office Wednesday 1pm to 4pm, and Batavia office Monday
1pm to 3pm. Ask your pediatrician to schedule an appointment
with any of our physicians.
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In
the event that you visit us for a consultation , or if your
child is scheduled for surgery at the Miniature Access Surgery
Center, here are some procedures to follow. |
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Registration
All patients must register when they come in. Any referral and
insurance information will be collected at this time and you
will be asked to complete a patient evaluation form. |
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Parking
Parking the Children's Hospital of Buffalo will cost a maximum
of $3.75 per day. Unfortunately, we are unable to validate parking,
as the ramp is owned by the city, not the hospital. All other
locations provide free parking. |
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X-ray
Services
If your child has had X-rays or tests prior to the office visit,
please be sure to bring them with you, or check with our office
to see if we have obtained a copy of the results. (This will
help to prevent any delay in your appointment) |
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Hospital
Admissions and Surgery Scheduling
If your doctor recommends surgery or a hospital admission, his
staff will make the arrangements for you. It will be necessary
for you to complete and sign any forms prior to ending the visit.
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Calls
with Questions or Prescription Refills
Please fully explain your problem or concern to the individual
answering the call and he/she will direct it to the appropriate
individual. Most calls will be directed to our Nurse practitioner
or a surgery fellow who will call you back within 30 minutes.
If you do not get a response within 30 minutes, please call
our office back. |
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After
Hours
Our offices are staffed 24 hours a day 7 days a week, including
holidays. If you have an emergency, our telephones are staffed
by an answering service and the message is relayed to a doctor
on call. If someone does not call you back within 30 minutes,
please call again. |
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Payment
Policy/Insurance
We appreciate payment, including any co-pays or deductibles
for services at the time they are rendered. We participate with
most insurance plan, and HMO's. If you have any questions regarding
your insurance, please verify with our office prior to your
visit. Most insurance companies require a referral to our office,
please ensure you have obtained one from your child's pediatrician
or family doctor prior to the visit. If you fail to obtain a
referral, you may be held responsible for payment. |
