Frequently Asked Questions (FAQs)
- What should I do if I forget my password?
- Why am I not receiving email from my class?
- Why doesn't my instructor see my documents in the Digital Dropbox?
- What if I can’t connect to UB, logon to UBlearns, operate my computer, or download/install software?
- I did not submit my test successfully. How can I open the test again?
- Can I get access to my course if I have an incomplete?
- I see a padlock in My Grades. What does this mean?
- How long do I see my courses?


