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Documentation

Symantec Client Security 3

Introduction

Symantec Client Security is a software suite containing a software firewall and Symantec AntiVirus. Symantec Client Security enhances online security by restricting network traffic to your computer. Customizing which programs are allowed to remotely access your computer helps prevent harmful attacks by hackers or viruses. Symantec Client Firewall has the added advantage of working seamlessly with Symantec AntiVirus, meaning that LiveUpdates and other upgrades to Symantec Client Security keep all of your computer's security features up to date with one easy download. Although you cannot install just one part of the Symantec Client Security suite, a standalone version of Symantec AntiVirus is available for download. There is no standalone version of the firewall component.

While installing Symantec Client Security drastically improves your computer's security and integrity, it is important to note that it is not a 100% guaranteed solution that prevents all harmful attacks. Always exercise caution when opening email attachments, downloading programs, and connecting to remote servers.

Obtaining Symantec Client Security

1. If you are obtaining Symantec Client Security from the UB Tech Tools 2006 CD, continue to step 3. Otherwise, visit the UB Tech Tools Software Downloads page at http://wings.buffalo.edu/computing/software.
   
2. Click Install First! under the Windows heading on the left sidebar, then click Symantec Client Security.
   
3. If you are obtaining Symantec Client Security from the UB Tech Tools 2006 CD, click Get Symantec Client Security 3.1.4.4000. Otherwise, next to Get Symantec Client Security 3.1.4.4000 there is a list of download servers. Click any of the links.
   
4. If you are obtaining Symantec Client Security from the UB Tech Tools 2006 CD, continue to step 5. Otherwise, enter your UBITName and Password, then click Log In to proceed with the download.
   
5. Select Save to Disk, then click OK.
   
6. When the download process is complete, click Open next to the entry for the Symantec Client Security installer in the Downloads window. If the Downloads window does not automatically open, press Ctrl j.
   

Installing Symantec Client Security

Note

You must disconnect from the network, uninstall any anti-virus software (unless your version of Symantec Client Security or Symantec AntiVirus came from the Tech Tools CD or Software Download Site), and completely uninstall any other firewall software before installing Symantec Client Security.

1. When the Welcome window appears, click Run.
   
2. Please wait while the Symantec Client Security installer extracts. If you are not upgrading from a previous version of Symantec Client Security, continue to step 5.
   
3. If you are upgrading from a previous version of Symantec Client Security, a window will appear asking if you want to keep your current LiveUpdate settings. Click Yes if you have custom LiveUpdate settings you want to keep, otherwise click No to automatically configure LiveUpdate to run every night at 8PM.
   
4. A window will appear asking if you want to keep your current firewall settings. Click Yes if you have custom firewall settings you want to keep, otherwise click No to use the default University at Buffalo firewall settings.
   
5. After the self-extraction is complete, the InstallShield Wizard welcome screen will appear. Please wait while the Symantec Client Security installer searches for related applications. When this process completes, click Next.
   
6. Read the Software License Agreement, then select I accept the terms in the license agreement. Click Next to proceed.
   
7. If you are installing Symantec Client Security for the first time, or if you uninstalled your previous version, you may see the Client Server Options window. If so, select Client Install, then click Next.
   
8. Select your installation type. Advanced users may want to specify an installation directory or omit certain features from the installation with the Custom setting. Novice users should select Complete, then click Next.
   
9. If you are installing Symantec Client Security for the first time, or if you uninstalled your previous version, you may see the Network Setup Type window. If so, select Unmanaged, then click Next.
   
10. If you are installing Symantec Client Security for the first time, or if you uninstalled your previous version, you may see the Install Options window. If so, select the Auto-Protect and LiveUpdate options you want to use, then click Next. Selecting both options is highly recommended.
    
11. Click Install to begin copying files.
    
12. Please wait while the setup files copy onto your computer.
    
13. When the InstallShield Wizard Completed window appears, click Finish.
    

Note

A window will also appear, prompting you to restart your computer. Do not click any of the buttons in the window, or close the window, at this time.

14. When the LiveUpdate window appears, ensure that you are connected to the Internet, then click Next.
    
15. Please wait while LiveUpdate downloads any available updates to Symantec Client Security.
    
16. When the downloading process is complete, click Finish.
    
17. Please wait while LiveUpdate installs the downloaded updates. When the update process is complete, the Updating Virus Protection Files window will close automatically.
    
18. You must restart your computer. Save any documents you have open, close all programs, make sure that Restart your computer now is selected, then click Finish. This must be done before any of Symantec Client Security's features can take effect. If your computer does not restart automatically, you should manually reboot your computer. Select start, Turn Off Computer, then click Restart.
    

Note

While the initial Symantec Client Security configuration occurs, your computer will NOT be protected by either the Windows XP or Symantec Client firewall. It is strongly recommended that your computer be behind a router or disconnected from the Internet while this process occurs.

19. Upon restarting your computer, you may see a window alerting you that Symantec Client Firewall has disabled the Windows XP firewall. Click OK to continue through this alert.
    
20. After your computer restarts, please wait while Symantec Client Firewall configures itself.
    

Post-Installation Notes

1. After Symantec Client Firewall has configured itself, it is highly recommended that you run LiveUpdate again to ensure that you have all of the latest security updates.
2. If you live in the University at Buffalo Residence Halls or Campus Apartments, and UB NetPass attempts to scan your computer for the first time following your Symantec Client Security installation, you may receive an error message from Symantec Client Security. This message indicates that a mid-level intrusion has been detected. Click OK to allow UB NetPass access to your computer, but in the future, do not disregard warnings from Symantec Client Security. Additionally, never allow access to a program or user you do not fully trust.
3. Read the section of Symantec Client Security 3 Use titled The Symantec Client Firewall Control Panel. If you are using the University at Buffalo default firewall settings, it is very important that your Control Panel matches the screen capture shown. If it does not, your configuration settings did not import correctly and you must manually install the XML file from the UB Tech Tools Software Downloads page.
4. Regularly check for patches and updates to Symantec Client Security software.

Document Information